Hi Marco, thanks for reaching out.
To request account deletion, please send an email to [email protected] with the subject line "Account Deletion Request" and include the email address you used to register.
Since you mentioned you only have an account with no wallet or other data, the process is straightforward — we can remove your account record from our database.
A couple of things to be aware of:
- If you ever created a wallet or performed any on-chain transactions, those records exist permanently on the Marscoin blockchain and on IPFS. We cannot modify or delete blockchain data — that's by design, as immutability is a core feature of the system.
- If your account is limited to just a registration (no wallet, no citizenship, no on-chain activity), deletion is a clean removal.
We're also working on adding a self-service account deletion feature for non-citizen accounts in a future update. In the meantime, the email route is the fastest way to get this handled.
Hope that helps!